Sanctuary Cove Marina achieves highest industry accolade
by Marina Industries Association 15 Feb 2021 22:40 PST
L to R: John Hogan, Director, MIA, Greg Shaw, CEO Mulpha International, Steve Sammes, General Manager Sanctuary Cove Marina, Suzanne Davies, CEO MIA © Marina Industries Association
Sanctuary Cove Marina on Queensland's Gold Coast has been awarded Platinum Gold Anchor accreditation by the Marina Industries Association (MIA). This Global accreditation is the highest accolade that the industry awards and is reserved for marinas which offer their customers a comprehensive unique marina experience by providing tailored personalised service and an outstanding array of high-quality facilities and amenities.
Sanctuary Cove Marina is a 303-berth marina at Sanctuary Cove, a premier lifestyle destination on the northern Gold Coast that has recently undergone a $10 million redevelopment. The precinct offers recreational vessel berth holders premium marina facilities, access to the five-star InterContinental Resort, Golf and Country Club memberships and a vibrant dining and shopping hub.
The award was presented to Sanctuary Cove Marina General Manager Steve Sammes and parent company Mulpha CEO, Greg Shaw by MIA Director John Hogan and CEO Suzanne Davies.
Suzanne Davies commented, "Sanctuary Cove Marina has been a 5 Gold Anchor Marina for many years, but the recent marina expansion and the integrated services offered through the hotel, resort and country club make it a worthy Platinum recipient and we are very proud to make the award".
In explaining the detail of the program, John Hogan said "The Global Gold Anchor rating system is designed to provide boat owners and marina users with an easy reference system like hotel star ratings. Marinas are independently assessed against over 100 separate criteria which cover management processes, the condition and maintenance of the marina, environmental practices and the ancillary facilities and services. The assessment also involves an anonymous customer survey to further ensure it delivers on its promises."
Mulpha CEO, Greg Shaw said, "This is a tremendous achievement for the marina team's commitment to provide an unparalleled level of marine experience. Sanctuary Cove has been recognised as a boating and lifestyle destination for more than three decades and this award recognises Mulpha's dedication and investment in delivering a world-class integrated resort precinct".
Steve Sammes, General Manager of Sanctuary Cove Marina said, "It's an absolute thrill to achieve Platinum recognition and a reflection of the commitment by Mulpha to continue to invest in the marina and Sanctuary Cove precinct to enable us to offer a truly exceptional marina experience. We are excited to continue to raise the bar for our visitors to Sanctuary Cove".
Sanctuary Cove Marina caters for a wide range of yachts including superyachts up to 70 metres. It is also committed to the environment and is accredited as an International Clean Marina and has taken the Pledge to Eliminate the Use of Single Plastics.