Please select your home edition
Edition
Switch One Design

NMMA recognizes boat dealers with 2023 Marine Industry Customer Satisfaction Index Awards

by National Marine Manufacturers Association 25 Jul 2024 09:25 PDT
Marine Industry Customer Satisfaction Index Awards © National Marine Manufacturers Association

NMMA today announced boat dealer recipients of the 2023 Marine Industry Customer Satisfaction Index (CSI) Awards. The 2023 CSI Awards honor 1,000 boat dealers for customer satisfaction excellence in sales and 759 boat dealers for excellence in continued service.

For the eighth consecutive year, NMMA is using dealer satisfaction data collected through the Marine Industry CSI program to recognize boat dealers who actively measure customer satisfaction and pursue continuous improvements to better serve their customers.

"Delivering an outstanding ownership experience and a creating a lifelong boater not only requires an excellent product, but an extraordinary journey from sales through continued service at the dealership," said Robert Newsome, chief administrative officer and senior vice president of operations for NMMA. "Congratulations to the 2023 CSI Award boat dealer recipients for helping to ensure today's boaters are on the water for decades to come."

Continue reading the full article here...

Related Articles

Vaikobi Launches V-DRY-X
The New Standard in Grand Prix Sailing Dry Gear Vaikobi, a global leader in high-performance ocean sports apparel, is proud to unveil V-DRY-X: a breakthrough range of sailing dry gear engineered for Grand Prix racing and coastal yachting. Posted on 27 Jun Rolex Fastnet Race at 100 – the making of a giant
At present 469 yachts have entered this special edition - a far cry from its humble origins in 1925 One month remains until the 26 July start of the Rolex Fastnet Race, this year celebrating both its centenary as well as that of the club it spawned: the Royal Ocean Racing Club. Posted on 27 Jun America's Cup: Confidential settlement reached
A confidential settlement reached over five year Cup legal claims. New Zealand website, Newsroom has obtained the confidential settlement reached between the America's Cup team Emirates Team New Zealand and their formerly contracted Event Managers, Mayo & Calder, and others associated with the company. Posted on 27 Jun Crew dynamics will be decisive in Course des Caps
Just two days to go before the start of the first race of the eagerly-awaited 2025 IMOCA season With just two days to go before the start of the first race of the eagerly-awaited 2025 IMOCA season, all eyes are on Boulogne-Sur-Mer as 11 crews prepare to race around the British Isles in the Course des Caps-Boulogne sur Mer-Banque Populaire du Nord. Posted on 27 Jun 2025 Marion to Bermuda Race concludes
Celebrating the remarkable seamanship and sportsmanship of every team After days of strategic sailing, shifting winds, and open-ocean challenges, the results are in—and we're proud to celebrate the remarkable seamanship and sportsmanship of every team that took part. Posted on 27 Jun 29th Superyacht Cup Palma day 2
Linnea Aurora turns the tables as it gets tight at the top A bigger and better breeze welcomed the racing fleet on the second day of the Superyacht Cup Palma 2025, resulting in full-tilt sailing around the 23nm five-leg racecourse. Posted on 27 Jun CYCS 2025 Tiedemann Classics Regatta preview
Bringing together some of the most beautiful yachts on the water The Classic Yacht Owners Association's annual Classic Yacht Challenge Series (CYCS) kicks off a summer of stunning northeastern sailing with the 2025 Tiedemann Classics Regatta this weekend. Posted on 27 Jun Kieler Woche Day 8
Mourniac & Retornaz take the lead in the Nacra 17 class A dream day ahead of the second weekend at the Kieler Woche regatta off Schilksee: Moderate to fresh westerly winds with strong gusts, alternating sun and clouds, provided ideal sailing conditions for all participants on Friday. Posted on 27 Jun J/70 Mixed-Plus Worlds at Lake Garda Day 2
Spanish team Yupi top the leaderboard Friday was the second day of racing in Torbole for the inaugural J/70 Mixed-Plus World Championship. Although the "Ora" breeze was lighter than yesterday, it didn't disappoint; it blew steadily enough to deliver three fair, fun and hard-fought races. Posted on 27 Jun SailGP: Roger Federer inspires Swiss SailGP team.
Roger Federer joins forces with Switzerland SailGP Team to inspire success One of Switzerland's greatest sporting icons, Roger Federer, features in the newest episode of Racing on the Edge, SailGP's official behind-the-scenes docuseries, produced in partnership with Rolex. Posted on 27 Jun
Henri-Lloyd Dynamic RangePalm Beach Motor YachtsHyde Sails 2024 - One Design
This site and its contents are Copyright © 2025 Sail-World Sail-World USA and/or the original author, photographer etc. All Rights Reserved. Photographs are copyright by law. If you wish to use or buy a photograph contact the photographer directly.
If you have any questions about advertising or editorial then please contact our team. If you encounter any technical issues then please email techsupport@sail-world.com
Terms & Conditions | Privacy Policy