Please select your home edition
Edition

Harken ProCare Center and Equipyacht to open in Palma

by Harken 3 Oct 2019 01:00 PDT
Harken ProCare Center and Equipyacht to Open in Palma © Harken

Harken will launch a new concept in service when it opens its ProCare Center October 1 in Palma. It will be a collaborative venture with Harken's exclusive Spanish distributor, Equipyacht.

Mark Gardner of Harken UK will manage the ProCare enterprise.

"In Peter Harken's words, our goal is to support our customers beyond their expectations," Gardner said. "Harken ProCare - Palma is just one more step towards accomplishing this goal. Palma de Mallorca is a hub for Superyacht and Grand Prix sailing and is home to some of the best marine engineers and agents who help to support this network. Because of this, the demand is high for Harken technical support and factory knowledge."

"To help fill this demand, we are collaborating with Equipyacht Spain to have a physical presence within Palma de Mallorca," Gardner said. "We will be able to work more closely with our existing network of agents and suppliers to provide them with real-time face-to-face technical backup. This, in turn, allows them to respond to their clients' needs more quickly and efficiently."

Simon Botes, Harken ProCare Senior Technician on the ground in Palma, said, "Our new ProCare facility is located in a key area of the Mediterranean that provides an easily accessible hub of technical knowledge and experience to those who use and service Harken hardware."

Carlos Martino, Equipyacht's sales director, said the venture will streamline the logistics of moving parts from Harken's factories in the USA and Italy to customers.

"Sailing is our passion," he said. "We are a service-oriented company that specializes in meeting the needs of today's competitive boaters. Our mission is to help a boat work better."

This facility will allow Harken to work with and train future ProCare authorized service agents worldwide as well as yacht crews and engineers. It will give them a chance to work with factory engineers and gain hands-on experience, which in turn will help them to proactively maintain their equipment at the highest level.

"We are really excited about this facility and we welcome you to visit, meet the team and look over the latest Harken products," Gardner said. "Or just join us for a coffee and a chat, we hope to see you soon!"

Gardner has a degree in naval architecture. He staffed Harken's Volvo Ocean Race service program for the last four editions of the race, managing the service team for the last two. He has been a member of world championship teams in the J-Class and in the Melges 24.

Botes, a 13-year veteran of Harken's technical service team in South Africa, has traveled around the world twice as part of the Harken service team during the last two editions of the Volvo Ocean Race. In addition, he has competed aboard Volvo Ocean Race boats, TP52s, and superyachts.

? "It allowed me to meet people and experience different cultures from many different countries," Botes said. Being able to work on some of the most advanced sailboats in the world alongside some of world's leading sailors, designers, and technicians has enhanced his knowledge of the demands on Harken blocks, winches, and other gear.

Harken ProCare - Palma
Calle Tetuan No. 26
07011 - Palma de Mallorca
Illes Balears - Spain

+34 (971) 570 734

Related Articles

Eilidh McIntyre interview
On the Harken stand at the RYA Dinghy and Watersports Show 2022 Mark Jardine, Managing Editor of YachtsandYachting.com, talks to Eilidh McIntyre, 470 Women's Olympic Gold Medallist at Tokyo 2020, on the Harken stand at the RYA Dinghy and Watersports Show 2022. Posted on 2 Mar
NEBO lights the way at Harken UK
Mark Jardine tests 3 of the range of rugged, water resistance, rechargeable torches Harken UK are now distributing the range of rugged, water resistance, rechargeable NEBO torches and when trying them out it's not hard to see why they've chosen this brand. Posted on 9 Dec 2021
METS: High efficiency. Low Friction. Unvirtual.
Visit Harken in Hall 5 on stand 361 There's nothing quite like walking the halls at METS, at the front of the marine industry's most sophisticated technology with its most creative minds. Harken lives for this. We've missed it. And we're delighted to be back in 2021. Posted on 10 Nov 2021
Harken UK are recruiting - Marine Account Manager
An ideal role for someone who has sales experience in the marine industry Harken UK is looking for an experienced Marine Account Manager to join the team. Posted on 2 Nov 2021
15% off Winches, 10% off Furlers at Harken UK
Offers running in line with Southampton International Boat Show This autumn, Harken UK is offering discount on furlers and winches for a limited time only! These offers run in line with Southampton International Boat Show, which takes place at Mayflower Park from 10-19 September. Posted on 3 Sep 2021
Harken UK's Cowes Week Regatta Support
Drop off service in Lymington, Hamble and Southampton for parts and equipment With the countdown on to Cowes Week, the Harken UK team is determined to do all we can to help customers stay out on the water and enjoy their sailing. Posted on 28 Jul 2021
Harken Product Focus: MKIV Ocean Furler
Designed and manufactured specifically for cruising sailors Furlers have come a long way in recent years, driven by their uptake in racing as technology allowed them to be used in a greater range of wind angles and conditions. Harken have been at the forefront of this uptake. Posted on 28 May 2021
Harken UK Job Opportunity: Marine Account Manager
Harken are looking for an experienced account manager to join the team This position will suit someone who has a couple of years sales experience in the marine industry and is looking to take the next step in their career. Posted on 10 May 2021
Winning the Y88 Nats a family day out for Barkers
Dean Barker put together a crew that included yachting icons and his daughter to win the Y88 Nats. Last weekend's Harken Young eight8 Nationals followed hot on the heels of the Southern Champs held in Lyttleton a week prior. Both events featured a quality fleet of fifteen boats, challenging conditions, and world class talent. Posted on 21 Apr 2021
Gizmos: Harken's growing line of rigging solutions
Engineered soft-attach terminations and through-deck pieces Harken now offers Gizmos, a growing line of engineered soft-attach terminations and through-deck pieces. Gizmos acknowledge riggers' desires to minimize weight and eliminate as much heavy metal as possible. Posted on 20 Apr 2021