Future Fibres and RigPro strengthen worldwide positions
by Future Fibres media 24 Jul 2019 04:22 PDT
24 July 2019
Future Fibres has announced the strengthening of their design team with the expansion of its skills and resources in Valencia © Future Fibres
Future Fibres, the world’s #1 leading supplier of composite rigging, has announced the strengthening of the design team with the expansion of its skills and resources in Valencia, whilst RigPro boosts its management structure in the US.
Bringing its design expertise closer to the customers and ensuring the best customer experience possible, Future Fibres will be further concentrating its skill base in Valencia, with both additions to the design team and sales department, all housed at the company’s new 5000 sqm state of the art facility.
The site, which currently houses RigPro’s rigging division as well as Future Fibres production and R&D department, will now become the main point of contact for customers needing support. With each department situated in the same location, the flow of communication among all parts of the business will also be accelerated, enabling a quicker turn around in customer enquiries and needs.
Building on a strong foundation of success, RigPro has increased its management strength with the appointment of a new leader for the RigPro US business. Erik Bernstrom will move from his current role in the Future Fibres sales team to take up his new position as RigPro US Business Manager effective immediately.
Reporting to the Director of Service based in Palma, Stefano Scarpa, Erik is tasked with growing RigPro’s service presence throughout America working with the highly experienced senior RigPro US team, including Chuck Brown and Dave Moffet. RigPro has already seen substantial growth in Europe and in New Zealand, and with Erik’s understanding of the American market, RigPro will be in prime position to replicate this growth in the United States.
Commenting on the announcement, Future Fibres General Manager, Jim Austin, said:
“Future Fibres is always seeking to improve our operations to better satisfy the demands of our customer base. This decision has been taken with our clients’ satisfaction being the primary focus. With both our team of design experts and our sales team moving to Valencia, we will be more agile due to the proximity and therefore be able to better fulfil our clients’ needs.”
Commenting on Erik Bernstrom’s appointment, Stefano Scarpa explained:
“I am delighted to welcome Erik to the RigPro team. Our Rhode Island business has already been performing strongly under the leadership of Chuck Brown and I am confident that with the addition of Erik’s many years of industry experience and his knowledge of the American market we can further develop the RigPro brand and bring our services closer to many more customers.”
About Future Fibres
Future Fibres is the leading global supplier of advanced composite rigging solutions. Our dedicated teams of designers, engineers, and technicians, building on 25 years of experience, strive to deliver exceptional products and solutions to our clients in the marine, motorsport, aerospace and general industrial markets. For our Marine market customers we deliver a complete range of standing and running rigging products along with torsional furling cables. We work closely with our group mast and sail making companies to apply our unique multistrand and solid composite rigging technologies to deliver to our clients the best sailing experience possible.
About RigPro
As the service division for all of the NTG Mast businesses, including Southern Spars, Hall Spars and Future Fibres, the RigPro team manage and maintain spars and rigging, and continue an unmatched level of customer care throughout the lifecycle of the rig. Their strategically positioned service centres around the world and access to original mast design and service history gives you 24/7 support.
About North Technology Group
North Technology Group originated with worldwide sailmaking leader North Sails in 1957. Founded by Lowell North in a garage in San Diego, USA, NTG has grown into a diverse family of companies serving marine and manufacturing markets worldwide. Each company was built on the principle of delivering advanced performance through superior technology and a commitment to quality craftsmanship and customer service. Other NTG companies include; Edgewater Power Boats, North Cutting Systems, North Thin Ply Technology, and Southern Spars, the industry leader in composite spars and rigging.