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Leaderboard FD July August September 2023

Upgraded fuel facility makes boating in the Whitsundays as breeze

by Coral Sea Marina Resort 31 Jan 2022 04:09 PST

Boating just got a little easier for vessel owners in the Whitsundays with the installation of ProFender's super fender at the region's busiest fuel facility.

Prior to the busy holiday season Coral Sea Marina installed ProFender's super fender across its entire fuel facility, a move which has been greatly received by the region's commercial fleet, as well as the hundreds of private vessels which utilised the facility over the holiday period.

Trent Ridout-Allen, Coral Sea Marina's Operations Manager explains "We are continuously looking for ways to improve the marina experience for our guests, operators and visitors, so the addition of ProFender's super fendering to the marina's fuel wharf was a no brainer.

"The volume of traffic on our fuel wharf is consistently high, particularly during the peak cruising season, and the super fendering offers an additional level of protection for vessels as well as protection for our marina infrastructure."

"The fuel wharf is open 24/ 7 and accommodates any size vessel. Having the added protection of super fendering provides our customers with peace of mind and reduces the potential for risk of damage to their vessel."

Ross Cooney, Managing Director of ProFender explains "Our products are designed to provide vessel protection from trailer boats to superyachts, they eliminate the need for tie on fenders when berthing making both the skipper and crews experience so much easier."

"ProFender Australia's products not only protect the vessel from marking or chaffing they also provide premium protection to the marina as well, having been in the marine industry for over twenty years we are the industry leaders in both design and innovation."

Coral Sea Marina is the first marina in the region offering the benefits of ProFender on their fuel wharf system. With over 80% of the region's on-water tourism operating from the marina, the decision to install the ProFender was influenced by the volume of commercial marine traffic the marina handles annually, particularly at their fuel facility.

Wesley Cole, Operations Manager of the award-winning Whitsunday Escape, bareboat charter company based at Coral Sea Marina with a fleet of over 40 vessels, explains how the new system will benefit their charter operations, "Being a company that is always looking at operational efficiencies, the new super fendering at the fuel wharf at Coral Sea Marina not only means our boats can get on and off the dock faster at the end of charter, but also eliminates the risk of damage to the vessels themselves."

As an industry leader and the first 5 Gold Anchor Platinum marina accredited in Queensland, continuous improvement across facilities and services is at the core of Coral Sea Marina's business operations.

Joscelyn O'Keefe, Marketing, Sales and Service Manager explains "We regularly survey our guests for feedback on our services and facilities. Fendering on the fuel wharf is something that has been suggested by private boat owners and our commercial fleet. The feedback we have received so far has been overwhelmingly positive and our guests can be assured that we listen to what they need to make their boating experience more enjoyable."

With 520 wet berths, superyacht facilities for vessels to 80m and a location at the heart of the Whitsundays and Great Barrier Reef, Coral Sea Marina is a popular boating playground for boat owners across the country. With domestic travel peaking in 2021, and an upwards trend for boat ownership within Australia, upgrades such as this play an important part in ensuring the Whitsunday region remains a boating mecca for all to enjoy.

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