sail-world.com
 
 
News Home Cruising Photo Gallery Video Gallery

 

Sail-World.com : Crew management is no different to running a business

Crew management is no different to running a business

'David Eickmeyer at Variety Splash Victoria 2010'    David Eickmeyer
Regattas mean bringing together a diverse group of personalities, asking them to work well within a competitive environment and often also staying in the saying in shared accommodation.

On water the pressure is on to perform as a team. On land the frustrations from the race track can continue into the beer tent and then into the crew accommodation. Just how does a boat owner deal with all of this stress along with getting their boat to the start line and back to the berth without having a world war on the foredeck ?


Down in Australia, Quantum Victoria managing director, a veteran of 17 Hamilton Island regattas and crew boss and mainsail trimmer for the Victorian boat, Scarlet Runner, 45-year-old David Eickmeyer, shares his experience in how to manage crews competing in a week-long, intensive, highly competitive event.

What is the defining point when it comes to managing teams at regattas ?
You can’t treat every different personality the same. The key is break out the different personalities and to treat them differently. Whether it is in business or family life or sailing or any team sport, you definitely need to break out the different personalities of people and treat them individually.

What are those different personalities ?
In business coaching personalities are classified into four different types. Firstly there is D or dominance. This is a person who is to the point, decisive and bottom line orientated. These people tend to be independent and results driven. They are strong willed people who enjoy challenges, taking action and immediate results.

The second type of personality is I or Influence. They are optimistic, outgoing and tend to be highly social. They prefer participating on teams, sharing thoughts and entertaining others.

The third personality is S for steadiness. Empathetic and cooperative, these people tend to be team players and supportive and helpful to others. They prefer being behind the scenes working in consistent and predictive ways. They are often good listeners and avoid change and conflict.

The last one is C for conscientious. They are concerned, courteous and correct. These people are often focused on details and quality. They plan ahead, consistently plan for accuracy and want to know how and why.

Can you have a cross-over between personality types ?
Yes, definitely. To put all that in perspective, For me, when I walk into a shop, I want to know how much it is, I want to know how many colours it comes in and when can I have it. I am a high D which is a dominant person where I know my wife is an S.

When she walks into a shop she wants to know how many different models. She wants to know was it built in Australia, how many colours, does she have to wait long for it, what are the individual parts made up of and where do they come from.

Different people have different personalities and different approaches towards different things.
Scarlet Runner -  David Eickmeyer  


Where has your experience in different types of personalities come from ?
We have business coach who coaches here at work. This is part of knowing our team and part of dealing with the different personality types we have at work. We fill in a 26 question and answer type arrangement and it gives you,, based on the answers, their DISC report which basically gives you guidance on how you need to treat them. Some people respond to money and some to praise. Some people are just happy to have a job. Look at sporting teams – AFL, VFL teams – they are use this type of thing to work out how their team players respond to different types of coaching.

How long have you had business coaching at Quantum ?
At Quantum Melbourne we have been involved in coaching for a couple of years. Our business is changing and everyone needs to think outside the square. We are all trained here. We are good at sailing, we’re decent at making sails, but how many of us are trained at running and managing a business ? We are all happy to pay for sailing coaches or sport coaches, but how many people think that the one thing that makes you the money should run by itself.

How have you taken this business coaching to your sailing projects ?
It is something that has worked hand in hand for a long time. It is really on the last couple of years where the business coaching and how to deal with different sorts of people and personalities we are now bringing into our sailing. There are some people who are highly strung on boats and others who are just happy to be a part of a team whether that is sitting on the dock with an esky waiting for the boys to finish their day’s racing. Others need to be involved in the day to day running of the boat or tactics or steering or trimming. Everybody has a different role on a boat. Different personalities fit different roles better.

Your in Hamilton Island and about to step out on your boat for a week-long event. Your owner says, ‘geez, we have a real bad situation here with the mix of people we've got. They are all good people technically, but the personalities don’t look like they are going to work. Where do we go from here’ ?

I think the key is to be open and out front and basically have a team meeting. If it comes to a team meeting situation then you need to be honest and say ‘right oh boys, you and you have a clash, you and you don’t. You and you should pair up better in a room’.

Regattas are definitely at the top end for the rate of attrition so you need to pace the team and you need to be quite involved with the team and manage them, no different to a business.

Basically you can say the skipper or owner of the boat is the leader. He’s the business man. He’s the boss. He really needs to manage his team, his crew for the week. Whether using a ‘Sandra Sully’ curfew at night or whether that is giving the boys a free run at night and saying ‘go for it, but make sure you don’t come to the boat in the morning hung over’; different people respond in different ways.

I have done 17 Hamilton Island regattas and I always ask the owner, what is our key for this regatta ? Is it to have fun or is it to get results ? If it is to have fun, well, we need to structure our week in a different way. But, if it to get results, we need a team meeting to say this is our plans for the week so people can plan around that whether we are having dinner at 7pm every night or a drink at the room at 5pm or whatever it is.

The team need to be briefed on what they can expect for the week. I then organise crew dinners just to keep people together and keep them out of the pub, keep them out of trouble. Some people in a team have too much fun then others have to pay for it.

How do you manage a 'problem child' on board ?
For someone causing a disturbance within the crew there needs to be a leadership role created. At the start of the week, John, for example, is appointed by the boat owner as the crew boss for the week. If you have a problem, take it to him. He will then take it to the owner and together they will sort it out and they will give you a response.

Generally, I will say there is going to be a crew boss for the week. Take all problems to the crew boss, not to the owner so that the owner can have fun and can concentrate on dealing with what he has to deal with because there is plenty of stuff. The crew boss can basically settle the person down, quiet chat with him and basically deal with the problem.
Dave Eickmeyer of Quantum Sails was driving today as the boss was on ’Etihad Stadium’.... - Entire Group Cock of the Bay -  John Curnow ©  


What is the best kind of person to be a crew boss ?
I think an influential person who is quite social and quite to the point, but can deal with problems in a nice manner and a way that won/t just be pushed aside. A guy that is going to follow up and monitor the situation.

What is your worst experience with managing crews ?
One experience I had in past years was where there was really no structure set up in the crew, that is, there was no crew boss, nobody really leading the team. The crew were living together and some of them got quite upset and starting making a disturbance among the others. So the bad feelings spread throughout the crew.

In hindsight, if there had been some sort of structure set up such as a crew boss, they could have nipped it in the bud on the first day and the crew would have lived happily and harmoniously ever after. But it left a bad taste in a lot of people’s mouths. The fact that (a) it happened and (b) it wasn’t dealt with.

Reflecting on that, it is important to have some people management job roles among the crew for the week

On the first crew briefing of the day, appoint your crew boss. If anyone has issues, whether it is lack of fun or too much fun, they can go to this person and say look I have a problem –someone to go to help deal with a problem.

Your final words of advice ?
A regatta is no different to running a business. You have to set a set of goals with the end in mind then work back from there. It’s about sticking to the plan and the result will be what you wanted.




by Tracey Johnstone

  

Click on the FB Like link to post this story to your FB wall

http://www.sail-world.com/index.cfm?nid=73072

4:42 AM Sun 8 Aug 2010 GMT






Click here for printer friendly version
Click here to send us feedback or comments about this story.


Related News Stories:

15 Jun 2014  World champion sailor Allan Terhune, Jr. joins Quantum One Design Team
31 Jan 2014  Quantum Summer Sale Giveaway winners announced
14 Jan 2014  Quantum welcomes Sail Loft Manager
30 Dec 2013  Quantum Sale – Why do you want to win a Spinlock Deckvest?
26 Dec 2013  Quantum Sale – What could you spend your $500 Whitworths Voucher on?
24 Dec 2013  Quantum Sale - What great products have Harken got?
20 Dec 2013  Quantum Sale - What is Vacuwash and why should I use it?
11 Dec 2013  Quantum Australasia - Winners and prizes in our Summer Savings Event
15 Nov 2013  Quantum Sails – Keep your $100 notes in your pocket (Pt II)
11 Nov 2013  Quantum Sails – Keep your $100 notes in your pocket (Pt I)
MORE STORIES ...

News - USA and the World

America's Cup: Rod Davis - why I left Team NZ *Feature by Richard Gladwell/Sail-World.com/nz,












Maxi yacht rendezvous this September in Sardinia by International Maxi Association,




















America's Cup: Team NZ wish Davis well with new team *Feature by Richard Gladwell, Sail-world.com/nz,


Fisher's View: Sailing perfection at Hamilton Island- Day 3 by Bob Fisher, Hamilton Island, Queensland




2014 Formula Kite World Championship Day 1 by Markus Schwendtner, Istanbul
















Volvo Ocean Race 2014-15 CEO Knut Frostad talks (Part I) *Feature by Rob Kothe and the Sail-World team,










Opera House Cup - Images by Ingrid Abery by Ingrid Abery/Sail-World.com,


Teams descend upon Cowes for inaugural J/111 World Championships
Hamilton Island Race Week: Everywhere there's smiley people
IFDS World Championships - US Paralympic hopefuls ready for racing
Sopot Match Race - Poland's Tour debut deemed a triumph
Vineyard Race celebrates 80th running of the East Coast classic
Nanjing Youth Olympic Games: Young sailors begin racing on Lake Jinniu
AWT Quatro Desert Showdown - Victory for Morgan Noireaux
Sevenstar Round Britain and Ireland Race - Day 8: Test of endurance
Bart's Bash: Over 2300 entered from 588 yacht clubs - Join here
Halifax ready to welcome the world at 2014 IFDS World Championships
RC44 World Championship title to Bronenosec + Video
Audi Hamilton Island Race Week: Day 2 Images by Crosbie Lorimer
IFDS Worlds - Gary Jobson to attend opening ceremonies
Melges 32 U.S. National Championship - Dalton DeVos crowned champion
2014 Nanjing Youth Olympic Games trailer
2014 Chicago Grand Slam - Canfield wins
Round Britain and Ireland Race - Varuna takes overall lead
Audi Hamilton Island Race Week; Crosbie Lorimer Day 1 Images
Fisher's View: Hamilton Island Race Week - Day 1 - Stayin' Alive
CORK Olympic Classes Regatta 2014 - Day one
Youth Olympics: practice over, athletes welcomed, time for YOG sailing   
Round Britain and Ireland Race - Record for Artemis-Team Endeavour   
2014 Melges 32 U.S. National Championship - Day 2   
Sevenstar Round Britain and Ireland: Artemis sets fourth course record   
2014 Chicago Grand Slam - Top seeds survive as semi-finalists   
420 and 470 Junior Europeans - Breezy day 4 in Gdynia   
RC44 World Championship - Dramatic improvement for Artemis Racing   
18' Skiff International Regatta - Action begins August 25th   
Round Britain and Ireland Race - Challenging conditions arise   
Round Britain and Ireland Race - Record-breaking monohull victory   
Round Britain and Ireland Race - Dongfeng Race Team finishes third   
RC44 Marstrand World Championship - Bronenosec the star performer   
Bahamian Olympic Sailor to carry flag in honour of Sir Durward Knowles   
Sevenstar Round Britain and Ireland Race: Records continue to tumble   
Sevenstar Round Britain and Ireland Race: Course Record for Team SCA   
Round Britain and Ireland Race - Team Alvimedica completes the race   
2014 Melges 32 U.S. National Championship - Day 1   
420 and 470 Junior European Championships - A crazy race day 3   
2014 Sevenstar Round Britain and Ireland Race: Monohull record smashed   
2014 Chicago Grand Slam - Top seeds take the early lead   


For this week's complete news stories select    Last 7 Days
   Search All News
For last month's complete news stories select    Last 30 Days
   Archive News





Sail-World.com  


















Switch Default Region to:

Social Media

Asia

Australia

Canada

Europe

New Zealand

United Kingdom


http://www.sail-world.com/event_images/image/Twitter_logo_small.png http://www.sail-world.com/event_images/image/FaceBook-icon.png  http://www.sail-world.com/event_images/image/RSS-Icon.png

United States

Cruising Northern

Cruising Southern

MarineBusiness World

PowerBoat World

FishingBoating World

 

Contact

Commercial

News

Search

Contact Us

Advertisers Information

Submit news/events

Search Stories/Text

Feedback

Advertisers Directory

Newsletter Archive

Photo Gallery

 

Banner Advertising Details

Newsletter Subscribe

Video Gallery

Policies

 

 

 

Privacy Policy

 

 


Cookie Policy

 

 



This site and its contents are © Copyright TetraMedia and/or the original author, photographer etc. All Rights Reserved.  Photographs are copyright by law.  If you wish to use or buy a photograph contact the photographer directly.
XLXL WAS US
LocalAds   DE  ES  FR  IT