Stacer celebrates its top performing dealers
by BRP 14 Sep 2022 07:44 AEST
Recognised as the most prestigious and sought-after collection of exclusive titles, Stacer proudly announces its top performing dealers with the 2022 Dealer of the Year and Customer Service Excellence awards.
Prized for outstanding performance including customer service and rapport, each dealer selected epitomises the Stacer essence of setting the marine standard by making boating accessible and approachable to every customer - no matter whether new into the industry or experienced.
There is only one crowned National Dealer of the Year, selected amongst the entire network of Stacer's 50 dealers, for next-to-none performance in all facets of their dealership including aptitude in helping a customer navigate through the buying process.
Located on the Sunshine Coast for over 45-years, with the support of a dedicated team of service professionals who are passionate boaters, North Coast Boating is widely renowned for its business excellence.
"Since becoming part of the Stacer family in 2015, North Coast Boating has gone from strength to strength," Nathan Shaw, District Sales Manager said.
"North Coast Boating is an exemplary dealership by all measures and one that Stacer confidently entrusts to provide an exceptional experience for anyone looking to continue or begin their journey of owning a Stacer boat. A truly worthy winner of the Stacer National Dealer of the Year award."
Following the National Dealer of the Year award, comes one overall champion for each of the five subsequent state distinctions; Queensland, New South Wales, Victoria & Tasmania, Northern Territory and South Australia, and Western Australia, along with just one Australia-wide winner for the Customer Service Excellence award.
The prized dealers reflect the overall quality of the entire Stacer network, with each dealer brought into the brand due to their commitment in delivering for marine excellence - which goes part in parcel with Stacer's rich history of recognised industry-best service.
Boasting a network of some of the best marine experts, strategically located nation-wide, Stacer dealers are always within close reach.
With the dealers selected from six different states and territories each year, a top performing dealership is in the backyards of countless Australians. Listed below, discover whether a 2022 Dealer of the Year or, the Customer Excellence awarded dealership is near you:
- National Dealer of the Year - North Coast Boating
- 22 Enterprise St, Caloundra West QLD
- Queensland - Northside Marine
- 2294 Sandgate Rd, Boondall
- New South Wales - Hastings Marine
- 185 Hastings River Dr, Port Macquarie
- Victoria / Tasmania - BL Marine
- 612-614 Plenty Rd, Preston
- Northern Territory / South Australia - Murray Marine Centre
- Western Australia - Bluewater Marine
- 18 Hawkins St, East Bunbury
- Customer Service Excellence - Precision Marine
If these dealerships are out of reach, do not fret - find your local Stacer dealer at stacer.com.au - all of which carry a wealth of marine knowledge and experience to help with all your boating questions and needs.
A globally recognisned and respected marine dealership, Northside Marine exemplifies top-quality customer and business relations.
Unmistakably part of the family, the Stacer and Northside Marine partnership runs two decades deep, carrying with it progressive success and premium service. Boasting one of the most impressive dealership facilities in the country, customers are said to be guaranteed an exceptional experience from the moment they step onto the premises.
"With knowledgeable, experienced staff, an extensive range of products and services and a reputation built on many years of high levels of customer service, Northside Marine is a worthy winner of the prestigious Stacer Queensland Dealer of the Year award," Nathan Shaw, District Sales Manager said.
"We are proud to be business partners and are confident that Northside Marine will continue to provide an exemplary customer experience for Stacer customers for many years to come."
A consistently top performing Stacer dealer for years, with a name for its leading marine and RV service, Hastings Marine is said to be one of the best leisure product dealers in the region.
Priding themselves in bestowing exceptional marine knowledge, unparalleled service, and the highest-quality products such as Stacer boats, the Port Macquarie region is in good hands.
"Hasting Marine has an extensive site which is well laid out and offers an amazing customer purchasing experience from the moment you drive in the gate," Eric Steele, District Sales Manager said.
"The whole team are very engaged and knowledgeable with the product which reflects on their great customer feedback, along with being a pleasure to work with. Hasting Marine is valued business partner and a great asset to the Stacer network."
Family owned and operated, BL Marine are not only passionate about making their dealership welcoming and supportive by investing time in every customer, but also one that makes its staff and visitors feel part of the community.
Equipped with a team of expertly trained staff who are knowledgeable in all facets of the marine industry, including specialist trained Mercury and Yamana technicians, Preston locals can be assured they have one of the best marine dealerships at their fingertips.
"BL Marine continues to demonstrate their ongoing commitment to the Stacer brand year on year," Russell Steedman, District Sales Manager said. "They are dedicated to customer service and experience, and Craig (BL Marine owner) continues to improve his dealership - making it one of the best presented locations in the industry."
Also family owned and run; Murray Marine Centre demonstrates what it takes to be a Stacer dealer - delivering utmost products, and customer service with approachable and experienced staff fronting the business.
Murray Marine centre provides a seamless and stress-free experience for all boat buyers - both new and experienced - form initial product search, through to purchasing.
"Murray Marine Centre made it clear why they should get this award. They achieved unwavering customer service from the moment a customer walks through the door to collecting their new boat,"
"Dan (Murray Marine Centre owner) provides an outstanding customer experience in a very well-run dealership."
Committed to ensuring every customer walks away happy, Bluewater Marine has an established reputation for delivering outstanding service within the Bunbury and Southwest regions.
Backing its mantra of delivering the highest-quality boats and products, BlueWater celebrates 16 years with the Stacer brand and continues to exceed industry expectations.
"Bluewater Marine continues to demonstrate their ongoing commitment to the Stacer brand year on year. With an unwavering dedication to customer experience, they truly exemplify what it takes to be a successful business partner," Jayson Jones, District Sales Manager said.
"It is always a pleasure to work with the team there and even when things do not always go to plan - they find a way to remain positive."
Established by a drive to deliver a personalised marine service to every Northern Territorian, Precision Marine champions the passion and dedication of passing on their knowledge and expertise to assist every new or experienced boater in finding not only the marine advice they need but also, their perfect vessel.
With a dedication to run things differently, Precision has flourished into an extraordinary dealership that sets itself apart from the industry.
True to the Stacer essence, Precision Marine provides a remarkable customer experience in making boat buying as simple as possible.
"From the very first engagement through to delivery and then subsequent servicing, Precision Marine strives to meet all customer expectations. They genuinely value each and every customer and will always go that extra mile," Jayson Jones, District Sales Manager said.
"With flawless customer satisfaction rapport, excellent reviews and strong repeat business, this dealership clearly reflects Stacer's emphasis on customer service excellence."
The six awarded dealerships are said to epitomise the brand, with Stacer invested in delivering exceptional customer service and products across the nation with its entire network of dealers.
Stacer has an engrained history of delivering high-quality, economic, affordable and reliable boats. Perfected following decades of design expertise, with the first Stacer boat built in 1971, the brand has become established as one of the most sought-after vessels in the market.
The newly released 2022 lineup embraces Stacer's roots by continuing to enhance the product range to continue meeting the evolving consumer landscape and needs, whilst revolutionising the boating industry with a standout product with impeccable performance.
With a boat built for every lifestyle - from offshore and inland fishing to family cruising and more - and now with the newly introduced boat packages, entering boating has never been simpler.
Easy to use, built to last generations, and available to purchase as a fully configured, factory-fitted boat, motor & trailer package, Stacer is a simple first-choice. boats are designed to cater to all boaters.
Australian built and hand crafted by a team of nearly 400 of the best boat builders in the country, plus being grounded by a passion to continue revolutioning the marine industry - Stacer is derived to deliver a standalone, unique boating experience.
Contact your local Stacer dealer to find out more about the range or, become part of the family today