James MacPhail is the Managing Director of the new Pantaenius office in Sydney. He’s not just a businessman but also a passionate yachtsman with strong market knowledge in the Australian yachting scene. This is why he knows what yacht owners expect from their insurance.
Says MacPhail: 'Owners expect an insurance cover to be complete and have no hidden or ambiguous clauses. Such clauses include e. g. an Agreed Fixed Value. Pantaenius is well-known for its fixed value policy that has set new standards in the water sports sector. We agree a fixed sum insured, which is reimbursed in full for total loss, rather than the current market value as is the case with many other yacht insurers.
'Furthermore, our clients can expect to be supported in the unfortunate event of a claim and to receive payment as soon as the claim is properly verified.'
There are many more reasons to choose Pantaenius as insurance providers. One reason is the fast, personal and un-bureaucratic claims service. Claims are managed by Pantaenius’ own, in-house, claims department of yacht claims specialists and carefully recruited marine surveyors.
The company has an international network of over 35,000 trusted partners on whom it can call for timely intervention and assistance in the event of damage to a yacht. When necessary, Pantaenius claims handlers will initiate on-the-spot damage limitation measures and will be there to advise and assist the yacht owners.
Pantaenius customers also benefit from the advice they get from real experts. By employing water sports enthusiasts and then ensuring they are technically proficient in the field of insurance Pantaenius knows that any advice its customers get will not be limited to the insurance policy. Pantaenius knows and understands the needs of yacht and motor boat owners and users and is able to provide tips on preventing damage, safety, salvage, maintenance and much more.
Pantaenius has been insuring yachts, and resolving their claims, around the world for more than 40 years. Over the years, Pantaenius has built up a formidable network of agents, surveyors and repairers. With over 70,000 yacht owners trusting Pantaenius for their insurance, the company is the largest yacht insurance provider in Europe and a remarkable market player worldwide.
The international teams in the United Kingdom, Mediterranean, Scandinavia, Austria and America provide local advice and service in several national languages. Now Pantaenius extended its international network of offices by establishing a new branch in Australia.
More at www.pantaenius.com.au