sail-world.com
 
 
News Home Cruising Photo Gallery Video Gallery

 

Sail-World.com : Riviera rewards dealer excellence in Australia and New Zealand

Riviera rewards dealer excellence in Australia and New Zealand

'Service Award recipient Sharm Brown is congratulated by R Marine Queensland’s dealer principal Randall Jones'    Riviera

Innovation and creativity in these challenging times have earned R Marine New Zealand Riviera’s most esteemed Dealership of the Year award.

The annual Australia/New Zealand Dealer of the Year awards recognise excellence, outstanding achievement and dedication to Riviera’s loyal owners and brand.

Dealers are judged on their ability both to service Riviera customer needs and boats, conduct client events and professional representation of the brand, overall boat sales both of new and pre-owned Rivieras, co-operation with the factory’s business guidelines, ethics and communication with dealer support services, dealership presentation and customer satisfaction.

The annual Dealer Awards have been running consistently for the past 17 years.

R Marine New Zealand dealer principal Bruce McGill said winning the Dealership of the Year Award would not have been possible without the tremendous effort put in by each and every member of the 18 strong team.

'The Dealership of the Year award is in recognition of the initiatives we have introduced to allow us to withstand the impact of the current economic climate by providing innovative customer services and support. Particular mention was made of the ‘Concierge and Service Contract’ concepts we have introduced,' he said.

'I’m so proud of the team at R Marine New Zealand and thank all the crew for their effort throughout the year.'

Riviera director of brand and communication Stephen Milne said it was pleasing to see a high level of passion and strong sales results in these challenging times.

'I congratulate all our dealer staff for a tremendous effort and I have no doubt that Riviera’s success today is a direct result of the dedication and enthusiasm of the solid dealership network we have in place in Australia and New Zealand,' he said.

R Marine Queensland’s service technician Sharm Brown was awarded this year’s award for Service Excellence by an individual in Australia/New Zealand for his dedication and exceptional customer service.

Sharm has spent a lifetime in the marine industry, having worked with his father who owned the slipway at Runaway Bay Marina before gaining his skippers ticket in the mid 90s.

R Marine New Zealand team with 2011 Dealer of the Year Award -  Riviera?nid=87551_.   Click Here to view large photo


Sharm has worked on vessels as large as 50 metres and has also owned his own commercial crabbing vessel.

Sharm said he enjoyed working for Riviera and he was thrilled to receive the award.

'I find the work at Riviera very satisfying and I love working with a world-class product,' he said.

'I thrive on customer interaction and listening to their service and warranty needs and helping them find solutions.'

R Marine Sydney was recognised for its outstanding sales success with the highest number of boats sold in the region during the past 12 months and dealer principal Michael Joyce was presented with the award for Sales Excellence by a dealership in Australia/New Zealand. This is the 11th consecutive year that R Marine Sydney have been awarded this honour.

Peter Devery from R Marine Sydney received the award for Sales Excellence by and individual in Australia/New Zealand for the second consecutive year.

R Marine Sydney dealer principal Michael Joyce said it was an honour for his dealership to receive these awards.

'Peter has attributed to a very secure team, everyone aspires to look after everyone’s clients equally and it is a real team effort, we are one big family here at R Marine Sydney. Everyone works together and Peter gets a lot of support from the sales guys,' Michael said.

'I am very proud of R Marine Sydney’s sales success, positive attitude, enthusiasm and the fact that we work as a team with Riviera and the other dealers, it’s an exceptional relationship.'

Peter Devery began his career in the marine industry 13 years ago and prior to that he completed an apprenticeship in the Air Force where he fitted guns and missiles to air craft.

Peter said he was proud to be working with Riviera, a world class brand.

'Particularly after the 2011 Sydney International Boat Show, I saw how well respected Riviera is within the industry and it makes me feel very proud to be associated with what is truly an Australian boating icon,' he said.

'I am very extremely to receive this award and I appreciate the recognition by Riviera for my efforts.'

Riviera offers 20 different models from 36 to 85 feet across four model series Flybridge, Sport Yacht, Offshore Express and Motor Yachts.

For more information, please go to www.riviera.com.au




by Stephen Milne

  

Click on the FB Like link to post this story to your FB wall

http://www.sail-world.com/index.cfm?nid=87551

2:08 AM Mon 22 Aug 2011 GMT






Click here for printer friendly version
Click here to send us feedback or comments about this story.


News - USA and the World



America's Cup: Alameda makes overtures on Venue hosting for San Fran *Feature by Richard Gladwell/Sail-World.com/nz,


























2014 Pacific Cup - Scarlet Runner wins by Vanessa Yates, Hawaii






































Plastic Classic takes place at Mariposa Hunters Point YC
Six Metre European Championship - No champion declared for 2014
J/Teams sail tough Chicago Mackinac Race
Anna Tunnicliffe wins first event of Reebok Cross Fit Games + Video
2014 Pacific Cup - Skill and luck required for victory
Six Metre European Championship - Action resumes on day 4
BIC Techno 293 Worlds 2014 - Day 4
PWA Fuerteventura Grand Slam on the horizon
Rolex Big Boat Series - Golden Jubilee to take place this September
DH Pacific Cup - Running with the pack + Video
Women's Match Race Golfe du Morbihan - Testing day in Vannes
Brewin Dolphin Commodores' Cup - Ireland establishes solid lead
International Moth Worlds: Outteridge charges into the lead + Video
Marina Rubicón Round Canary Islands Race - First blood to Team Brunel
ISAF Youth Match Racing Worlds - Competition heats up on day 2
Laser Radial World Championships - Competition aplenty on day 3 +Video
Extreme Sailing Series - Penultimate Act to take place in Nice
Leukemia Cup - Images by Leighton O'Connor
Maxi Yacht Rolex Cup - Meeting of the grand designs
29er North American Championship - Final series kicks off
29er World Championship 2014 set to start in Kingston, Ontario   
Barcelona and Parnu chosen for 2015 ORC championship events   
2014 Race for Rady Yacht Race - Benefiting Rady Children’s hospital   
CMRC Summer Invitational Series - Doubleheader events start tomorrow   
BIC Techno 293 Worlds 2014 - Day 3   
Sailing through STEM Night at California YC   
Six Metre European Championship - High temps and little wind on day 3   
Women’s Match Race Golfe du Morbihan - Light wind opener in Vannes   
International Moth Worlds: Rashley ahead as Aussies close in   
Brewin Dolphin Commodores' Cup - Unsatisfactory conditions on day 4   
ISAF Youth Match Racing Worlds - American unbeatable on day 1   
RS Feva World Championships - All set at Yacht Club de Carnac   
ISAF Rolex World Sailor of the Year Awards - Nominations now open   
BIC Techno 293 Worlds - Steady winds on day 2 + Video   
29er North American Open Championship - Qualifying series wraps up   
Opening ceremony O'pen Bic World Cup, Travemunde Week, Germany   
Six Metre Europeans - Wind fails to make an appearance on day 2   
Edgartown Race Weekend - Let the sailing (and good times) begin   
ISAF Youth Match Racing World Championship - Action commences July 23   
International Moth Worlds - Mothballed on day 4 + Video   


For this week's complete news stories select    Last 7 Days
   Search All News
For last month's complete news stories select    Last 30 Days
   Archive News







Sail-World.com  


















Switch Default Region to:

Social Media

Asia

Australia

Canada

Europe

New Zealand

United Kingdom


http://www.sail-world.com/event_images/image/Twitter_logo_small.png http://www.sail-world.com/event_images/image/FaceBook-icon.png  http://www.sail-world.com/event_images/image/RSS-Icon.png

United States

Cruising Northern

Cruising Southern

MarineBusiness World

PowerBoat World

FishingBoating World

 

Contact

Commercial

News

Search

Contact Us

Advertisers Information

Submit news/events

Search Stories/Text

Feedback

Advertisers Directory

Newsletter Archive

Photo Gallery

 

Banner Advertising Details

Newsletter Subscribe

Video Gallery

Policies

 

 

 

Privacy Policy

 

 


Cookie Policy

 

 



This site and its contents are © Copyright TetraMedia and/or the original author, photographer etc. All Rights Reserved.  Photographs are copyright by law.  If you wish to use or buy a photograph contact the photographer directly.
XLXL NEW US
LocalAds   DE  ES  FR  IT