Laurent Giles 'Jolly Boat' Exeter |
J24 (Sail No. 4239) Dartmouth |
29er GBR 074 Tynemouth |
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Trouble entering via SailRacer |
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patj
Really should get out more Joined: 16 Jul 04 Location: Wiltshire Online Status: Offline Posts: 640 |
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Topic: Trouble entering via SailRacer Posted: 22 Jun 16 at 1:04pm |
Has anyone else had problems entering events via SailRacer and being unable to amend or delete an entry?
I've just managed to enter the Birkett twice because at the first attempt I had 3 meals and camping when I needed two. Before clicking "Save and Pay", I looked for a way to amend that and could not see one so I used my Back button, corrected the 3 to a 2 and then clicked the submit button. This time the summary page showed both the original camping and 3 meals PLUS another camping and 2 meals and wanted to charge for the lot! No way. So I closed down the browser completely and re-started and did a full correct entry and payment of the correct amount. Then went to check my email confirmation and found two emails, one for the wrong entry and one for the correct one. I logged in to the false entry and clicked the Delete Entry button but all I get is a blank screen. I'm using IE11, the browser used by the average joe public because it comes with Windows, so the site should work better than that (I'm a web app & database developer by trade). Since the Birkett has limited entries, any false ones take up space for someone else so I'd like to ensure it gets erased. Edited by patj - 22 Jun 16 at 1:09pm |
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Simon Lovesey
Far too distracted from work Joined: 30 Nov 04 Location: United Kingdom Online Status: Offline Posts: 349 |
Post Options Quote Reply Posted: 22 Jun 16 at 1:22pm |
Pat
I will PM you, but I can only see one allocated entry for an Albacore, so that bit is OK We are now up to a record number of advance entries and heading towards capacity with over a week to go Simon
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AlexM
Really should get out more Joined: 10 Jan 06 Online Status: Offline Posts: 857 |
Post Options Quote Reply Posted: 22 Jun 16 at 3:27pm |
I entered this dinner time and had no trouble but it was only a sailing entry.
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