sail-world.com
 
 
News Home Cruising Australia Cruising USA Cruising Canada Boats for Sale Sail-World Racing Photo Gallery FishingBoating
Photo Gallery FishingBoating Video Gallery Newsletters

 

Sail-World.com : New Rocna owners allay quality fears, rebuild brand

New Rocna owners allay quality fears, rebuild brand

'Rocna stainless steel anchor - ’a small portion were produced in 2010 with shank steel of lower specification’ - CEO of new owner CMP'    Rocna Anchors    Click Here to view large photo

Heated discussion in the sailing world over whether some of the 'new generation' Rocna Anchors were defective has been countered by an ambit assurance by the new owners of the company. The new owners, Canada Metal Pacifics (CMP), have pledged to replace any 'defective' ground tackle ever produced anywhere in the world.

Rocna is one of a number of 'new generation' anchors which have revolutionised the anchor production industry and given many a cruising sailor a new ability to sleep well at anchor.

In August this year West Marine issued 'product specification notices' to customers who had purchased Rocna anchors since 2010 and posted the notice on its website. West Marine is one of world’s largest distributors of the Rocna, sold in 34 different countries.

The new company, which purchased Rocna last month, say they are hoping to rebuild Rocna's reputation which had become tarnished over build quality.

The West Marine notification stated that certain Rocna anchors were made with a 'weaker grade of steel compared to that published on the Rocna website' and directed customers to Rocna for information regarding the materials and construction of the Rocna anchor. Under its 'No Hassles Guarantee,' West Marine offers a full refund to owners who are not satisfied with their purchase.

West Marine’s offer came after several months of heated online debate over the strength of the shafts of Rocna anchors made in China. Rocna CEO Steve Bambury said that based on recent tests, Rocna could find no cause for a recall. 'The [anchor] chain is going to fall apart long before the anchor ever does,' he said.

However he admitted that a 'small portion' of anchors manufactured in China during the first quarter of 2010 were made 'using a shank steel with a reduced specification.'

As part of their makeover of the brand, CMP have said that they will ‘find and replace any defective product.' They are also taking over the production process quality responsibility - they have a factory in Ningbo, China as well as Vancouver, Canada and will fight to ‘restore confidence in the classification process.'

The problem with Rocna is one repeated with many marine brands. Once sales reach a certain level worldwide, the temptation to move production facilities to China to cut costs and stay competitive is sometimes overwhelming. The issue in China, and the secret of success, seems to be in supervision and quality control.




by Sail-World Cruising round-up.

  

Click on the FB Like link to post this story to your FB wall

http://www.sail-world.com/index.cfm?nid=89158

9:21 PM Sat 1 Oct 2011 GMT






Click here for printer friendly version
Click here to send us feedback or comments about this story.

Click for further information on
Practical

Related News Stories:

31 Jan 2014  Ten boat safety checks every skipper needs to make
05 Jan 2014  In-mast furling - is it the 'no-no' we've always believed?
13 Nov 2013  Product of the week: One Sailor MBS for single-handed docking
29 Oct 2013  Get your DSC-equipped VHF hooked up right
14 Oct 2013  Evolution Autopilot - top honours in Marine Electronics Awards
30 Sep 2013  Product of the Week: Safer and easier docking - SlideMoor
17 Sep 2013  Mountain bike torch great for tough sailing conditions
16 Sep 2013  Product of the Week: Drawer fridge for cool-keeping and accessibility
25 Aug 2013  Rig your own sailing boat? Yes, you can!
23 Aug 2013  Product of the Week: The LED ringed switch
MORE STORIES ...

Sail-World Cruising News - local and the World



You scratched my seagrass! by Steven Katona, Newport, RI
















The Galley Guys take on the Vancouver International Boat Show by Greg Nicoll with Frank Leffelaar and Friends,


Are you ready to enter that marina? by Captain John Jamieson, Florida














Remember to properly dispose of obsolete distress beacons by Australian Maritime Safety Authority,




World ARC fleet bids farewell to Bali by World Cruising Club,
















World ARC crews in Bali by World Cruising Club,


Could your sailing navigation use a tune-up? by Captain John Jamieson, Florida










Ocean Cruising Club celebrates 60th Anniversary with record gatherings
The Boat Cookbook
La Grace - Flagship of Africa-Europe Challenge in 2014
Indian Ocean-wide tsunami exercise to test readiness
Blue Planet Odyssey - Aventura makes landfall at St John’s
18 anti-piracy weapons for ships to fight pirates
World ARC fleet now arriving in Bali
Governor’s Cup Yacht race - Great for cruisers and racers alike
Cowes Breakwater causes new tidal flow
EU Naval flagship- frigate assist yacht twice maydays in pirate zone
An offer a Galley Guy cannot refuse
Dinghy Safety - More to think about
World ARC fleet to enter Indian Ocean for the first time
What can you do to prevent electrocution and ESD?
Pack this sailing gear for 'hands-free' lighting
Salty Dawg Rally Seminar Series planned October 8 in Annapolis
Europe tightens up on skippers competency certification
World ARC fleet departs Darwin under full sail
NOAA expedition discovers ship’s timepiece silent for nearly 200 years
Blue Planet Odyssey - Northwest Passage gate opens
A Cruising Guide to the Dominican Republic 6.0 now available   
BNS Leopold I to commence counter-piracy operations   
Africa Europe Challenge introduces 'Spectator's Package'   
Wanted youth circumnavigators on a 'Voyage of Imagination'   
Niagara-on-the-Lake, a popular cruising destination in Canada   
The crowd-pleasing comforts of catamaran cruising   
Death by Dinghy   
'Sailing Stones' of Death Valley seen in action for the first time   
Coast Guard searching for two boaters near St. Petersburg   
20 coral species listed as threatened under the Endangered Species Act   
Shanghai to San Francisco in under 2 hours via supersonic sub   
PSP Southampton Boat Show 2014 - 2 for £24 ticket offer ends soon   
A case of crossed wires? A shocking situation!   
How amazingly awe-inspiring the Arctic really is   
New atlas provides thorough audit of marine life in the Southern Ocean   
European Odyssey boats arrive in Lanzarote + Video   
Multiagency rescue at Dunraven Bay + Video   
Canal Boating in the Alsace with the Galley Guys   
World ARC fleet arrives in Darwin   
Dangers of the Dinghy trip back to your boat   


For this week's complete news stories select    Last 7 Days
   Search All News
For last month's complete news stories select    Last 30 Days
   Archive News







Sail-World.com  


















Switch Default Region to:

Social Media

Asia

Australia

Canada

Europe

New Zealand

United Kingdom


http://www.sail-world.com/event_images/image/Twitter_logo_small.png http://www.sail-world.com/event_images/image/FaceBook-icon.png  http://www.sail-world.com/event_images/image/RSS-Icon.png

United States

Cruising Northern

Cruising Southern

MarineBusiness World

PowerBoat World

FishingBoating World

 

Contact

Commercial

News

Search

Contact Us

Advertisers Information

Submit news/events

Search Stories/Text

Feedback

Advertisers Directory

Newsletter Archive

Photo Gallery

 

Banner Advertising Details

Newsletter Subscribe

Video Gallery

Policies

 

 

 

Privacy Policy

 

 


Cookie Policy

 

 



This site and its contents are © Copyright TetraMedia and/or the original author, photographer etc. All Rights Reserved.  Photographs are copyright by law.  If you wish to use or buy a photograph, contact the photographer directly.
XLXL NEW CRU NH
LocalAds   DE  ES  FR  IT