sail-world.com
 
 
News Home Cruising Australia Cruising USA Cruising Canada Boats for Sale Sail-World Racing Photo Gallery FishingBoating
Video Gallery Newsletters

 

Sail-World.com : New Rocna owners allay quality fears, rebuild brand

New Rocna owners allay quality fears, rebuild brand

'Rocna stainless steel anchor - ’a small portion were produced in 2010 with shank steel of lower specification’ - CEO of new owner CMP'    Rocna Anchors    Click Here to view large photo

Heated discussion in the sailing world over whether some of the 'new generation' Rocna Anchors were defective has been countered by an ambit assurance by the new owners of the company. The new owners, Canada Metal Pacifics (CMP), have pledged to replace any 'defective' ground tackle ever produced anywhere in the world.

Rocna is one of a number of 'new generation' anchors which have revolutionised the anchor production industry and given many a cruising sailor a new ability to sleep well at anchor.

In August this year West Marine issued 'product specification notices' to customers who had purchased Rocna anchors since 2010 and posted the notice on its website. West Marine is one of world’s largest distributors of the Rocna, sold in 34 different countries.

The new company, which purchased Rocna last month, say they are hoping to rebuild Rocna's reputation which had become tarnished over build quality.

The West Marine notification stated that certain Rocna anchors were made with a 'weaker grade of steel compared to that published on the Rocna website' and directed customers to Rocna for information regarding the materials and construction of the Rocna anchor. Under its 'No Hassles Guarantee,' West Marine offers a full refund to owners who are not satisfied with their purchase.

West Marine’s offer came after several months of heated online debate over the strength of the shafts of Rocna anchors made in China. Rocna CEO Steve Bambury said that based on recent tests, Rocna could find no cause for a recall. 'The [anchor] chain is going to fall apart long before the anchor ever does,' he said.

However he admitted that a 'small portion' of anchors manufactured in China during the first quarter of 2010 were made 'using a shank steel with a reduced specification.'

As part of their makeover of the brand, CMP have said that they will ‘find and replace any defective product.' They are also taking over the production process quality responsibility - they have a factory in Ningbo, China as well as Vancouver, Canada and will fight to ‘restore confidence in the classification process.'

The problem with Rocna is one repeated with many marine brands. Once sales reach a certain level worldwide, the temptation to move production facilities to China to cut costs and stay competitive is sometimes overwhelming. The issue in China, and the secret of success, seems to be in supervision and quality control.




by Sail-World Cruising round-up.

  

Click on the FB Like link to post this story to your FB wall

http://www.sail-world.com/index.cfm?nid=89158

9:21 PM Sat 1 Oct 2011 GMT






Click here for printer friendly version
Click here to send us feedback or comments about this story.

Click for further information on
Practical

Related News Stories:

31 Jan 2014  Ten boat safety checks every skipper needs to make
05 Jan 2014  In-mast furling - is it the 'no-no' we've always believed?
13 Nov 2013  Product of the week: One Sailor MBS for single-handed docking
29 Oct 2013  Get your DSC-equipped VHF hooked up right
14 Oct 2013  Evolution Autopilot - top honours in Marine Electronics Awards
30 Sep 2013  Product of the Week: Safer and easier docking - SlideMoor
17 Sep 2013  Mountain bike torch great for tough sailing conditions
16 Sep 2013  Product of the Week: Drawer fridge for cool-keeping and accessibility
25 Aug 2013  Rig your own sailing boat? Yes, you can!
23 Aug 2013  Product of the Week: The LED ringed switch
MORE STORIES ...

Sail-World Cruising News - local and the World









Barnacle Busting by Neil and Ley Langford,


From Penguins to Polar Bears by Cherie Winner,








NCI granted dedicated VHF Channel by National Coastwatch,


Positive news for cruising boats in Greece by The Cruising Association,
























Risks to penguin populations continues by British Antarctic Survey,




Follow these tips when anchoring by Alex and Daria Blackwell,






Galley Guys meet the Spice Lady by Greg Nicoll, Andy Adams and John Armstrong,




If all else fails read the instructions!! by Stuart Carruthers, RYA Cruising Manager,




Phuket Yacht Show: new kid on the block taking on PIMEX? *Feature by Guy Nowell, Sail-World Asia and Phuket Yacht Show,




RYA meets with Government over latest red diesel development
Endangered species are like Movie Stars - Charlie Sheens and Tom Hanks
Halong becomes a Super Typhoon; Japan in harm's way
Vanuatu Customs making life easier for visiting cruising yachts
Tropical Storm Bertha expected to become a typhoon
Flags at Sea, an infographic by John Tissott
Cruising lessons from ocean racers
Procedures set out for waterborne visitors to Vanuatu
17-year-old RNLI volunteer saves child in first rescue mission + Video
Teen names latest RNLI Shannon class lifeboat in Poole + Video
RYA Sea Survival Handbook – 2nd edition now available
Fascinating opportunity with OceansWatch
Lobster Thermidor - Making Julia proud
Fake GPS signals detected when cruising the high seas
Our new Cruising Editor editor remembers his first offshore adventure
World Odyssey Race - Bringing back the Corinthian spirit
Blue Planet Odyssey - Jimmy Cornell playing catch up on North West Pa
Blue Planet Odyssey Rally - Raising climate change awareness
All Points Rally departs this November
World ARC 2014 reaches Australia
Venezuelan Port Control lift recent port restrictions.   
Seismic survey ship operating north of Aruba and Curacao   
A Mooring in Iceberg Alley   
Boaters urged to speak up on 15%ethanol proposal   
Predictwind helps you pick the best time to depart   
IMB reports worrying trend of piracy hijacks in Southeast Asia   
Watch this whale lift a Kayak clear out of the water   
World ARC reaches half-way point in Australia   
Northern Scotland: Voyage to Orkney and Shetland Isles (Part 2) *Feature   
Vietnam Marina Development: ONE°15 Vung Ro Bay Marina Resort   
Drowning or electric shock? What you need to know to help save a life   
Costa Concordia - the $2.25 billion salvage operation ready to begin   
Northern Scotland: Voyage to Orkney and Shetland Isles, more photos *Feature   
Fort Lauderdale International Boat Show - New location and attractions   
Long Island waters could become more taxing this summer   
4.8 million Legos all at sea   
No tiller sailing - how to steer using just the sails + Video   
Tranquil, colourful and funky, Genoa Bay is a must stop for West Coast *Feature   
Scientist pioneered tracer to reveal hidden ocean flows   
Sail-World 2.0 - the Beta version- Please take a look   


For this week's complete news stories select    Last 7 Days
   Search All News
For last month's complete news stories select    Last 30 Days
   Archive News







Sail-World.com  


















Switch Default Region to:

Social Media

Asia

Australia

Canada

Europe

New Zealand

United Kingdom


http://www.sail-world.com/event_images/image/Twitter_logo_small.png http://www.sail-world.com/event_images/image/FaceBook-icon.png  http://www.sail-world.com/event_images/image/RSS-Icon.png

United States

Cruising Northern

Cruising Southern

MarineBusiness World

PowerBoat World

FishingBoating World

 

Contact

Commercial

News

Search

Contact Us

Advertisers Information

Submit news/events

Search Stories/Text

Feedback

Advertisers Directory

Newsletter Archive

Photo Gallery

 

Banner Advertising Details

Newsletter Subscribe

Video Gallery

Policies

 

 

 

Privacy Policy

 

 


Cookie Policy

 

 



This site and its contents are © Copyright TetraMedia and/or the original author, photographer etc. All Rights Reserved.  Photographs are copyright by law.  If you wish to use or buy a photograph, contact the photographer directly.
XLXL NEW CRU NH
LocalAds   DE  ES  FR  IT