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  20 Feb 2012
 



When too much caring is never enough

Honda 5hp outboard - all too beautiful  Honda Marine (Australia)
My teenage daughter and I are having a running battle over the usual things – skirt length, homework, suitable TV shows, appropriate bed time and the need to eat breakfast. Don't get me started on pierced ears!

She complains that I'm intrusive but I respond by saying 'I care'. She'd have more reason to be concerned, I reckon, if we just let her roam the streets willy nilly, watch endless repeats of Glee and flunk her exams.

It should be the same with stuff you buy because manufacturers are, essentially, granting you custody of their prides 'n' joy, in return for a splash of cash of course. Rarely do you hear from them again, however.

Not so Honda.

I've just bought a new 5hp outboard as a yacht auxiliary, which in the overall scheme of things is small fry. Pity really. But the company has embraced me like a long-lost son.

There's been congratulatory letters, invites to join Team Honda and most recently a customer satisfaction survey that probes into the overall buying experience.

Since taking delivery have you had any problems? Did you dealer rectify the problem? How satisfied are you with your purchase?

It delves into the appearance of the dealership and even the staff themselves. It inquires whether you water-tested the outboard before buying. It then moves on to 'You & Your Boat' to ascertain intended usage.

I hate surveys as a rule but this is one I don't mind answering because it shows they care about the customer and the product. They treat the guy with a 5hp, which could barely mix a cocktail, the same as the twin 250hp hero.

For what it's worth, I've used the motor once so far and it still has nine hours to go in its 10-hour break-in. It ran fine, and I like it so much that I keep it indoors on its trolley ... it's in my office, next to my desk, glittering under halogen lights.

Too beautiful to ever put tattoos on ...


Mark Rothfield



US boating industry afloat with entry level newcomers
Media Services,
Organisers of this year's Miami International Boat Show report many reasons to feel buoyant, thanks to a surge in consumer confidence and spending, plus innovations that are proving appealing to a broader market.... [more]
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'Most Innovative' yacht in mystery sinking
Sail-World Cruising round-up,
Its oversized windows, glass skylights, main deck pool area and beach club, which won it accolades last year for its innovative features were not enough to keep it afloat. Yogi, the 60m superyacht which won the 'Most Innovative Yacht of the Year of 2011' has sunk off the island of Skyros in Greece.... [more]
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New Zealand Offshore Powerboat Championship - Race 3 preview
NZOPA,
New Zealand Offshore Powerboat Championship 2012 third race takes place on Saturday 18th February off the coast of Beachlands in the Tamaki Strait on South Auckland's East Coast. This year's race is expected to be fast with very little swell and light winds. After two races in the 2012 series, some teams are starting to look like they have a strong chance of dominating the racing in their class.... [more]
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Big fish reveal shelter secrets
ARC Centre of Excellence Coral Reef Studies,
When it comes to choosing a place to hang out, big reef fish like coral trout, snappers and sweetlips have strong architectural preferences.... [more]
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NSW Maritime Services to install navigation markers in Batemans Bay
Penny Robins,
A salvage effort will begin today on the historic timber boat which sank at it's mooring in Batemans Bay. Roads and Maritime Services will install four yellow Special Navigation markers to guide boaters safely around the large partially sunken timber vessel near the Batemans Bay bridge on the Clyde River.... [more]
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Roads and Maritime Services: Exculsive use grants
Penny Robins,
Roads and Maritime Services has now granted an exclusive use aquatic licence for the safe staging of water ski races at Wyangala Dam this weekend, Kogarah Bay this Saturday 18 February and on Toronto Bay, Lake Macquarie.... [more]
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Bavaria and Ensign Ship Brokers introduce Flybridge model
Tracey Goodwin,
Bavaria and Ensign Ship Brokers are proud to introduce the German manufacturer's first ever Flybridge model, taking one of Europe's largest manufacturers in a bold new direction!... [more]
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Predictwind announces iPhone and Android app - Wind in your pocket!
Sail-World and PredictWind,
PredictWind have announced an iPhone and Android app which takes the use possibilities to a new level and you can now literally have a weather forecast in your pocket. Sail-World has been using this app for some months and Predictwind is probably the most used app on our iPhone. You can check the weather anywhere in the world and get a five day forecast, plus a variety of other features... [more]
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BoatUS Top 10 boat names - list released
BoatUS,
The 22nd annual list of top 10 boat names has been released by BoatUS, with 'Seas the Day' taking out top ranking.... [more]
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The Countdown to SPLASH
Lee Mylchreest,
Port Phillip Bay and Corio Bay are the places to be on 23rd-26th February, when Variety SPLASH for the fifth year will focus again on having fun in sail and power boats on the water to raise money for sick children.... [more]
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VanDutch day boat will impress at Sanctuary Cove
Sanctuary Cove International Boat Show,
Described as the 'pinnacle of European sophistication meets naval architecture', the exquisite VanDutch power boat will be on show for the first time in Australia at this year's Sanctuary Cove International Boat Show, May 24-27.... [more]
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GME – An Australian company taking the search out of Search and Rescue
Rob Kothe and the Sail-World Team,
Having activated an Australian made GME 406 EPIRB and listened to the throb of an Australian Navy Seahawk as it approached in the darkness towards our stricken boat in huge seas in the 1998 Sydney Hobart race, this writer is very favourably inclined towards GME EPIRBS and these days even more so with GME producing EPIRBS with GPS.... [more]
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Southern 80 weekend an outstanding success
Southern 80,
Southern 80 competition got underway with the social classes out on the water. Racing had to be delayed today for 45 minutes due to a houseboat not being in position and a social skier out on the river. With a modified program for the remainder of the day, the racing continued.... [more]
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