by Jim Hands
Raymarine’s commitment to excellence in service standards and customer support is being further extended with its new three-year warranty.
Starting January 1st 2011, all new products will be eligible for a three year warranty at no additional cost; users simply need to register their new products online and the standard two-year warranty is automatically extended by an additional 12 months free of charge.
This new three-year warranty program demonstrates Raymarine’s confidence in the high standards of quality and reliability that have been designed into its products across the board. By registering online at raymarine.com, users will not only get the additional 12 months of warranty protection, they can also discover a host of additional benefits like exclusive owner-only access to product software updates and Raymarine’s extensive online knowledge base of technical support questions and solutions.
In addition to the new three year warranty, Raymarine owners also benefit from the recently launched Raymarine Rapid Care™ Warranty service program. Raymarine Rapid Care service promises the fast return of replacement equipment during the first year of the product’s warranty. In the event a Raymarine product requires service during the first year of the three-year warranty period, Raymarine will provide a replacement product within 2 business days of receiving the product at Raymarine’s Merrimack, New Hampshire repair facility (excluding shipping time).
Raymarine customers now have complete peace of mind that their products are fully protected with a three year warranty in addition to Raymarine Rapid Care, ensuring their product will be repaired quickly, and they’ll get back out on the water faster without any worries or hassles.